Customized Products

Since all products are personalized and made specifically for each customer, returns or exchanges are generally not accepted unless:

• The item arrives damaged
• The wrong item is received
• There is a manufacturing defect

Damage Claims

Please contact us within 7 days of delivery and provide:

• Order number
• Photos of the product
• Description of the issue

Our team will review your request and offer a replacement or refund when appropriate.

Order Cancellation

Orders may be canceled within 24 hours of purchase.

Once production has started, cancellation requests may not be accepted.