Contact us

We’d love to hear from you.

Whether you have questions about customization, order status, shipping, or photo requirements, our team is here to help make your custom figurine experience smooth and enjoyable.

If you need assistance, feel free to contact us anytime:

Email: cuanjiahao@gmail.com
Response Time: Within 24–48 business hours
Before Contacting Us

To help us assist you faster, please include:

• Your order number
  Clear photos related to your request
• A detailed description of your question or issue

Company name: Cherrycom Worldwide SL
VAT number: B01965813
Company address: 3 Resurrection Street, Getafe 28，Madrid, 28091, Spain.
(this is not a returning address)

[Xiamen Gongdao Culture Media Co., Ltd.]
Company Address：[Room 503, No. 31 Lunshang East Li, Houxi Town, Jimei District, Xiamen, Fujian, China]
Return address[Room 503, No. 31 Lunshang East Li, Houxi Town, Jimei District, Xiamen, Fujian, China]
the website is “jointly operated” by Cherrycom Worldwide SL and [Xiamen Gongdao Culture Media Co., Ltd.] GOVERNING LAW- These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the law of Spain